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Privacy Policy

Your Data. Handled Honestly.

Plain English. No legalese traps. Here's exactly what we collect, how we use it, and what we never do with it.

Who We Are

Televista ("we," "us," or "our") is a managed outbound calling service headquartered in the United States. We provide cold calling and lead generation services to businesses across real estate, home services, and B2B sectors.

If you have questions about this policy, contact us at team@televistaleadgeneration.com or by phone at (934) 245-7155.

What We Collect

We only collect data that's necessary to provide our services or respond to your inquiry.

  • Contact form submissions: Your name, email address, phone number, and any message you send through our contact form. We use this to respond to your inquiry and discuss our services.
  • Email capture form: If you submit your name and email to receive resources (e.g., our cold calling playbook), we store that information to deliver the content and follow up by email.
  • Analytics data: We use Google Analytics (GA4) to understand aggregate website traffic — pages visited, session duration, referral sources. This data is anonymized and not tied to your identity.
  • Cookies: Google Analytics sets first-party cookies to track sessions. We do not use advertising or tracking cookies beyond this. You can disable cookies in your browser settings at any time.

How We Use Your Information

We use the information we collect for the following purposes only:

  • To respond to inquiries and schedule strategy calls.
  • To deliver requested resources (e.g., playbooks, guides).
  • To send follow-up emails about our services — you can opt out at any time by replying "unsubscribe" to any email.
  • To improve our website and understand how visitors engage with our content (via anonymized Google Analytics data).

We do not use your data for advertising, retargeting, or any purpose beyond what's listed above.

What We Never Do

Let's be direct:

  • We never sell your personal information to third parties.
  • We never rent or share your contact details with advertisers or data brokers.
  • We never use your data for purposes you haven't consented to.
  • We never retain your data longer than necessary to fulfill the purpose it was provided for.

Client Prospect Data

When clients engage Televista, they often provide prospect lists (names, phone numbers, addresses) for our callers to work. Here is how we handle that data:

  • Prospect data is used exclusively for the client engagement it was provided for. We do not cross-use lists between clients.
  • All lists are stored in access-controlled systems accessible only to the assigned caller and management team.
  • Upon contract termination, all client-provided data is deleted or returned per the client's written instructions — whichever they prefer.
  • Mutual NDAs are available upon request at the start of any engagement.

Google Analytics & Cookies

This website uses Google Analytics 4 (GA4) to collect anonymized data about site usage. Google Analytics may set cookies on your browser to track sessions. The data collected is used only to understand aggregate website traffic patterns.

  • No personally identifiable information is transmitted to Google Analytics.
  • You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
  • You can disable all cookies in your browser settings. Note that disabling cookies will not affect your ability to use this website.

CCPA & GDPR Rights

Depending on where you live, you may have specific rights regarding your personal data.

  • California residents (CCPA): You have the right to know what personal data we hold about you, to request deletion, and to opt out of any sale of your data (we don't sell data, but the right applies). Submit requests to team@televistaleadgeneration.com.
  • EU/UK residents (GDPR): Televista operates primarily in the U.S. market. If you are subject to GDPR, you have the right to access, correct, or delete your personal data. Contact us and we will respond within 30 days.
  • Opt-out of email: Reply "unsubscribe" to any email from us and we will remove you from all future communications immediately.

Data Security

We take reasonable steps to protect the personal information we hold:

  • Access to client and prospect data is restricted to authorized personnel only.
  • Systems storing personal data are password-protected and use industry-standard security practices.
  • We do not store payment card information — billing is handled by third-party payment processors who maintain their own security compliance.

No system is perfectly secure. If you believe a security incident has occurred that may affect your data, contact us immediately at team@televistaleadgeneration.com.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. We won't send a notification for minor updates, but for significant changes we'll note them clearly.

Continued use of this website after a policy update constitutes acceptance of the revised terms.

Questions About Your Data?

If you'd like to request access to, correction of, or deletion of any personal data we hold about you — or if you have any other privacy-related questions — reach out directly.

Contact Us